This happened a few times. The second time I was wondering if I had missed something. The third time I was laughing about it. In the end, I got to where I needed to go by choosing option one.
(regarding the title, try this if you’d like to program a bit of BASIC)
Looks like you could have used http://gethuman.com/ (*non*-affiliate link). I sympathize – I was on hold with US Airways yesterday for 10 min before I hung up and remembered I bookmarked this site. Got to a human very fast. I know that’s not the overall point of your post, but if you and your readers can benefit from this life saver, then great!
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