12 minutes of me talking about marketing, data, analytics and customer relationship management. If the embedded video doesn’t work, try this link: CRM Insider — Peter Kim Interview.
Here’s who I’m hearing from this week in customer experience management, marketing services, and innovation.
China is the world’s largest digital market, with the most online users and social media participants. While brands can use many lessons learned regarding consumers and content, the unavailability of familiar channels requires marketers to better understand the nuances of China’s digital marketing and social media landscape.