I accepted a job offer on Wednesday 22 June 2016, which would take me from New York to London. On Thursday 23 June, the people of the United Kingdom voted to leave the European Union. Almost three years later, the UK still hasn’t left and I’m still living here as well.
However, I am leaving the toy industry and starting a new role in luxury retail. I’m taking on a new role at The Bicester Village Shopping Collection to define, develop, and deliver a global digital experience and ecosystem.
TBVSC (also known as Value Retail) has delivered 24 consecutive years of annual double-digit sales growth. In 2018, 42 million guests visited 11 properties in the UK, Ireland, France, Belgium, Germany, Italy, Spain, and China.
Bicester Village outside of Oxford is the second most-visited destination in England by Chinese tourists (the first is Buckingham Palace). Guests can purchase using Alipay, train signs and announcements include Arabic and Mandarin, and the average international visitor spends over £1,000.
If you’re involved in this space (luxury, omnichannel, retail, international), I’d love to hear from you!