Guest Post on ZDNet’s Social Business blog

Hi – things have been busy and it's been a while since I've posted, mostly due to internal strategy I'm working on.  However, today Jennifer Leggio was kind enough to let me guest post on her Social Business blog.  I've written a short piece over there about culture, measurement, and managed expectations regarding social business.

Also worth reading, related posts from my colleagues:

I've got a lot in my head and will be back soon…