Hi - things have been busy and it's been a while since I've posted, mostly due to internal strategy I'm working on. However, today Jennifer Leggio was kind enough to let me guest post on her Social Business blog. I've written a short piece over there about culture, measurement, and managed expectations regarding social business.
Also worth reading, related posts from my colleagues:
- Jevon MacDonald's on Understanding the role of Enterprise 2.0 and moving toward a social business
- Kate Niederhoffer on measuring the immeasurable
- David Armano on how social media is more than marketing
