Panopticons and Social Business

Yesterday I visited our new Dachis Group headquarters in Austin.  Part of the day was spent arranging desks to form workspaces while giving thought to fostering conversations, where foot traffic might flow, and planning for today vs. tomorrow. If you’re in a corporate office, look around you.  Do managers and higher ranking executives occupy offices …

Are you a five-tool employee?

Last week, a friend reminded me of a post I wrote last year called “the five-tool employee.” Seems like a good time to revisit the concept. Last week, Dachis Group acquired Headshift. But we are always interested in speaking with talented professionals. The people I want to work with are the five-tool players. In baseball, …

About Peter Kim

Now: I am Chief Strategy Officer and Principal Analyst at Constellation Research. My coverage focuses on customer experience management (including relationship management, social networks, content optimization and publishing, advocacy, and analytics) as well as marketing service providers (including agencies and consultancies), and innovation agenda items (including social business, omnichannel, and global digital trends). I’m also …

Being: Peter Kim